About the Company
Our client is an international FinTech company providing online payment processing solutions for e-commerce merchants worldwide. The company operates in the high-risk payments industry and works with Tier-1 merchants across verticals including gambling, betting, and other high-risk sectors.
About the Role
We are looking for a senior Operations Manager to bring structure, discipline, and ownership to the company's internal operations.
This role sits close to leadership and shareholders, taking on the operational, process, and governance responsibilities that keep a regulated payment institution running smoothly day to day.
It's a strong fit for someone with solid FinTech and high-risk payments experience, ideally within EMI or PI licensed environments, who is ready to take real ownership beyond a single function.
• Own and continuously improve internal operating processes across the company, ensuring departments work in a coordinated and efficient way.
• Design, document, and enforce internal policies, procedures, and controls, keeping them aligned with regulatory requirements applicable to a licensed payment institution.
• Act as the operational backbone of governance — supporting board/shareholder reporting, tracking action items, and ensuring decisions are followed through and properly documented.
• Monitor operational risk and process gaps, proactively flagging and resolving issues before they escalate.
• Coordinate cross-functional initiatives across Compliance, Finance, Tech, Partnerships, and other teams.
• Take ownership of ad hoc tasks and projects delegated by leadership and shareholders, driving them to completion independently.
• Support audits, regulatory inspections, and license-related processes from an operational readiness standpoint.
• Strong experience in FinTech / Payments, with hands-on exposure to high-risk industries.
• Experience working with gambling, betting, or other high-risk merchant verticals is required.
• Experience within an EMI (Electronic Money Institution), PI (Payment Institution), or similar regulated payments environment.
• Good understanding of how a regulated payment company operates, including internal processes, controls, governance, and operational risks.
• Experience taking ownership of cross-functional tasks and projects and driving them through to completion.
• Comfortable working closely with leadership and shareholders — reliable, organized, and able to turn general direction into concrete actions.
• Strong analytical and organizational skills, with the ability to build and improve processes where needed.
• Strong communication skills and ability to coordinate effectively across multiple teams.
• Russian - fluent.
• English - working proficiency.
• Candidates must be based outside the Russian Federation.
• Full-time position.
• Competitive compensation: $5,000–10,000 per month, depending on experience and skills.
• International FinTech and high-risk payments environment.
• Direct collaboration with company leadership and shareholders.
• High level of ownership and influence over the company's internal operations and processes.