About the Company
An international FinTech company operating across multiple projects and working with banks and payment partners worldwide.
The company is looking for a Partner Accounts Manager to manage and develop existing relationships with financial partners and ensure smooth day-to-day cooperation across banking and payment operations.
About the Role
We are looking for a proactive and detail-oriented Partner Accounts Manager who will act as the main point of contact for existing banking and payment partners.
You will be responsible for supporting partner accounts across multiple projects, handling operational and due diligence requests, resolving day-to-day issues, and ensuring that cooperation with financial partners runs smoothly.
This role is a good opportunity for someone with initial industry experience who wants to build deeper expertise in FinTech, Banking, and Payments.
• Manage and support existing bank and partner accounts across multiple projects.
• Act as the main point of contact for banking and payment partners on day-to-day operational matters.
• Handle ongoing due diligence requests, including company information, UBO documentation, and regulatory updates.
• Communicate with banks and partners to resolve payment delays, refunds, transaction errors, reporting discrepancies, and other operational issues.
• Stay up to date with partner capabilities, including SWIFT, new banking products, services, and operational changes.
• Share relevant updates and opportunities with internal teams.
• Support bank account closure processes, including collecting statements, coordinating final invoices, and ensuring proper account settlement.
• Review bank fees and invoices, identify discrepancies, and coordinate their resolution with partners.
• Maintain accurate documentation and ensure timely follow-up on open requests and partner-related
• Previous experience in FinTech, Banking, Payments, or a related financial services environment.
• Basic understanding of banking and payment operations.
• Understanding of banking protocols, the regulatory payments landscape, or banking compliance will be a strong advantage.
• Strong communication skills and confidence working directly with external partners.
• Ability to quickly process and structure large amounts of information.
• Strong organizational and prioritization skills.
• Ability to work independently and take ownership of ongoing tasks.
• Proactive mindset and willingness to continuously develop expertise within the industry.
• Fluent English.
• Full-time, office-based position in Riga.
• Structured onboarding with a mentor during the first month.
• Career growth opportunities with increasing responsibility and compensation.
• One additional paid day off per month for personal time.
• Private health insurance and paid parking near the office.
• Reimbursement of everyday expenses, including transport, sports, and subscriptions.
• Fully equipped office with a chill area, drinks, and snacks.
• Corporate breakfasts, lunches, team events, and company gifts.